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Connect your Twillio SMS account


Tyntec can be used as one of the SMS providers within GoTallo.

Onboarding

During your account creation with Twillio, you have specified which phone number(s) you want to use .

API keys

Navigate to the following page: account dashboard https://console.twilio.com/

Securely store the:

  • Account SID

  • Auth Token

  • Phone Number you want to connect

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Webhooks

To make sure that inbound SMS messages arrive with GoTallo and in Salesforce as well we need to configure a webhook. This can be done via the Phone number

From the account dashboard, click on view all numbers

Click on the number itself

Scroll down to message configuration

Fill in the webhook url with:

https://api.gotallo.com/1.0/webhook/twilio/

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Configure GoTallo

Go to GoTallo

Go to Configuration

Go to Channels

Add Twillio from the list

Add your phone number in GoTallo configuration including the + without spaces +31612345678

Take the auth Token and paste in API Key

Add Account SID to Account SID