Channel Support
Whats We support the following functionalities per channel from the GoTallo user point of view.
Receive Text | Receive Images | Receive GIF | Receive Audio | Receive Files | Receive Stickers | Receive Video | Receive Contact | Receive Location | Outbound Text | Native User Blocking | GoTallo User Blocking | |
---|---|---|---|---|---|---|---|---|---|---|---|---|
Facebook Messenger | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ After receiving a message | ✅ | ✅ | |||
Whatsapp (Official Cloud API) | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ After receiving a message, or with message template | ✅ | |
Whatsapp (Tyntec) | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ After receiving a message, or with message template | ✅ | |
Whatsapp (CM.com) | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ After receiving a message, or with message template | ✅ | |
Line | ✅ | ⚠️ While sticker messages are received in GoTallo, they cannot be shown in the chat window as it is not possible to download the sticker as an image from Line | ✅ After someone follows your account or receiving a message | ✅ | ||||||||
Instagram DM | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ After receiving a message | ✅ | ✅ | ||||
SMS (Tyntec) | ✅ | ✅ | ✅ | |||||||||
Telegram | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ |
Send Text | Send Images | Send GIF (bring your own api key) | Send Audio | Send Files | Send Video | Send Contact | Send Location | Initiate Outbound Conversation | Template Messages | Messaging Window | |
---|---|---|---|---|---|---|---|---|---|---|---|
Facebook Messenger | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | 24 hours (can be extended to 7 days with Human Agent tag) | |||
Whatsapp (Official Cloud API) | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | 24 hours | |
Whatsapp (Tyntec) | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | 24 hours | |||
Whatsapp (CM.com) | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | 24 hours | |||
Line | ✅ | ✅ | ✅ | ✅ | 7 days | ||||||
Instagram DM | ✅ | ✅ | 24 hours | ||||||||
SMS (Tyntec) | ✅ | ✅ | - | ||||||||
Telegram | ✅ | ✅ | ✅ | ✅ | 7 days |