Breadcrumbs

Channel Support

Whats We support the following functionalities per channel from the GoTallo user point of view.

Receive Text

Receive Images

Receive GIF

Receive Audio

Receive Files

Receive Stickers

Receive Video

Receive Contact

Receive Location

Outbound Text

Native

User Blocking

GoTallo User Blocking

Facebook Messenger

✅

✅

✅

✅

✅


✅



✅

After receiving a message

✅

✅

Whatsapp (Official Cloud API)

✅

✅

✅

✅

✅

✅

✅

✅

✅

✅

After receiving a message, or with message template


✅

Whatsapp (Tyntec)

✅

✅

✅

✅

✅

✅

✅

✅

✅

✅

After receiving a message, or with message template


✅

Line

✅

✅


✅

✅

⚠️

While sticker messages are received in GoTallo, they cannot be shown in the chat window as it is not possible to download the sticker as an image from Line

✅


✅

✅

After someone follows your account or receiving a message


✅

Instagram DM

✅

✅

✅

✅



✅



✅

After receiving a message

✅

✅

SMS (Tyntec)

✅









✅


✅

Telegram

✅

✅

✅

✅

✅

✅

✅

✅

✅

✅


✅

SMS (Twillio)

✅









✅



RCS (Twillio)

✅









✅



SMS (Bird)

✅









✅


✅


Send Text

Send Images

Send GIF (bring your own api key)

Send Audio

Send Files

Send Video

Send Contact

Send Location

Initiate Outbound Conversation

Template Messages

Messaging Window

Facebook Messenger

✅

✅

✅

✅

✅

✅




✅

24 hours (can be extended to 7 days with Human Agent tag)

Whatsapp (Official Cloud API)

✅

✅


✅

✅

✅

✅

✅

✅

✅

24 hours

Whatsapp (Tyntec)

✅

✅


✅

✅

✅



✅

✅

24 hours

Line

✅

✅




✅




✅

7 days

Instagram DM

✅

✅









24 hours

SMS (Tyntec)

✅








✅


-

Telegram

✅

✅




✅




✅

7 days

SMS (Twillio)

✅








✅



RCS (Twillio)

✅








✅



SMS (Bird)

✅








✅


-