Overview

Configure GoTallo

• Install the latest GoTallo / Changelog
• Add new social messaging channels
• Message Trigger
• Easy Onboarding Acceptance Mode
• Testing customer logic
• Configuring the GoTallo Package
• Permissions Overview Standard Fields

Architecture

• GoTallo Salesforce Sync
• GoTallo Storage Lifecycle
• GoTallo Heroku Message Data

Channels

• Channel Support
• WhatsApp
• Line
• Facebook Messenger
• SMS
• Instagram DM
• Telegram
• WeChat

Einstein Bot & GoTallo

• Connect your Einstein Bot to GoTallo
• Use Einstein Bot with GoTallo

How-to articles

• Configure Initiate Conversations
• Remove GoTallo User Data
• Quick Text GoTallo
• Send a message to the GoTallo API
• Send Mass Template Messages
• Set up Browser Notifications
• How to configure CSP Trusted Sites
• Mark Conversation As Unread
• Re-open Cases
• Block Conversations
• How to change Conversation State during conversation
• Use the multi-chat window in Salesforce Mobile
• Sandbox Refresh
• Example: Send Templated Whatsapp (tyntec message) via Flow